Pre-loved Jewellery Sales Policy

 

Every item, whether pre-loved or not, will have its condition clearly stated at the time of sale for your reference.

Authenticity Guarantee

All pre-loved items are carefully inspected and authenticated before being listed. Any hallmarks, stamps, or certification details will be clearly disclosed.

Condition Disclosure

We provide accurate descriptions and high-quality photos for each pre-loved item. Any signs of wear or minor imperfections will be noted in the product listing.

Final Sale Policy

All pre-loved jewellery items are sold as-is and are final sale. We do not accept returns, exchanges, or refunds on these items unless they arrive damaged due to shipping.

Hygiene & Cleaning

Every piece is professionally cleaned and sanitized before being offered for sale, ensuring it is safe and ready to wear. 

Pricing Transparency

Pre-loved items are priced fairly based on their condition, brand/designer value, rarity, and current market trends.

Limited Availability

Each pre-loved piece is unique and typically one-of-a-kind. Once sold, the item cannot be restocked.

Secure Shipping

All pre-loved items are packaged securely and shipped with insurance and tracking for your peace of mind.

Customer Support

If you have any questions about a pre-loved piece, we’re happy to provide additional information or photos before purchase.

Pricing Factors

Each pre-loved item is priced based on the following considerations:

Original Retail Value

The brand, style, and market price of the item when first purchased.

Condition & Wear

The physical condition of the item, including any signs of wear, restoration, or repairs.

Market Trends

Current resale market trends and demand for specific styles or materials.

Final Pricing & Offers

• All prices are final and non-negotiable, unless specified during promotional events.

• We may offer occasional discounts or bundle pricing, which will be clearly marked.

Consignment or buyback

• We may accept pre-loved items on consignment, with an agreed percentage commission.

• Alternatively, we may offer a buyback or trade-in value, depending on the item’s condition and demand.

No Hidden fees

• Prices listed include all evaluation and cleaning fees. Shipping will be calculated at checkout.